Wednesday, November 30, 2011
Delta OK
Well Delta is a OK. By getting sucked into the elite system you strive to fly the same airline to get you status for the next year. This keeps you from experiencing services of other carriers. Great idea who ever came up with it. But we did have a great flight, large seats, took both dogs, one no charge wine because they did not have one for both of us. Did not charge for bag due to the fees on the dogs. Very friendly crew and counter employee.
Tucson to Syracuse
Well, in October I made reservations to go home for Christmas on United, I made them on the phone because United in the past only allows one dog per plane and of course I have two Yorkie's. The agent said not problem and made the reservations with the two dogs. I thought that the merger was changing the policy because Continental always allowed four dogs per plane.
At 11 PM I received a phone call from United that the Tucson to Washington flight was cancelled. It said push 1 for agent. I sat on the phone for one hour listening to the dam United song over and over again, I am not sure why they would put their jingle on while they piss you off so bad. Anyway I dialed the United customer service number went through all of the freaking questions and while transferring me to the agent i got a dial tone.
This happened five times before giving up at 12:30 Am. I figured I have not received any email or text notification and Tripit pro sis not change the status of the flight and they are usually fast maybe it is a technical glitch and the call was bogus...
Upon waking at 2:30 Am to go to the airport, I found a text on my phone that in fact the flight was cancelled. I dialed the customer service line and this time it went through after all of the questions. The agent looked at my flights and said he would be right back, 15 minutes listening to the jingle and getting pissed off on hold, he came back and said there was a problem on getting on a later United flight, I have tow dogs and United only puts one on a plane. I asked, was I not on a United flight that got canceled? He said yes but the agent made a mistake booking you with two dogs. God knows what would have happen when we got to the counter if the flight was not cancelled.
OK now what, he stated you must check one dog.... I am not checking a Yorkie, it will screw him up for future travel... and it is cruel. Then he said, you can not fly United.. Super pissed I said if they had told me that a month ago I would have booked another carrier.... He said that was my only choice... I stated then you will book it.. He said OK.
Well back on hold again for 20 minutes listening to that freaking jingle again. Finally he returns and says I can fly Delta, Not a Star Alliance member so I loose all my boarding , baggage , upgrade privileges.......I HATE FLYING
At 11 PM I received a phone call from United that the Tucson to Washington flight was cancelled. It said push 1 for agent. I sat on the phone for one hour listening to the dam United song over and over again, I am not sure why they would put their jingle on while they piss you off so bad. Anyway I dialed the United customer service number went through all of the freaking questions and while transferring me to the agent i got a dial tone.
This happened five times before giving up at 12:30 Am. I figured I have not received any email or text notification and Tripit pro sis not change the status of the flight and they are usually fast maybe it is a technical glitch and the call was bogus...
Upon waking at 2:30 Am to go to the airport, I found a text on my phone that in fact the flight was cancelled. I dialed the customer service line and this time it went through after all of the questions. The agent looked at my flights and said he would be right back, 15 minutes listening to the jingle and getting pissed off on hold, he came back and said there was a problem on getting on a later United flight, I have tow dogs and United only puts one on a plane. I asked, was I not on a United flight that got canceled? He said yes but the agent made a mistake booking you with two dogs. God knows what would have happen when we got to the counter if the flight was not cancelled.
OK now what, he stated you must check one dog.... I am not checking a Yorkie, it will screw him up for future travel... and it is cruel. Then he said, you can not fly United.. Super pissed I said if they had told me that a month ago I would have booked another carrier.... He said that was my only choice... I stated then you will book it.. He said OK.
Well back on hold again for 20 minutes listening to that freaking jingle again. Finally he returns and says I can fly Delta, Not a Star Alliance member so I loose all my boarding , baggage , upgrade privileges.......I HATE FLYING
Monday, November 7, 2011
United the friendly skies
In first class going to Chicago, No air out of the nozzle at the seat, hotter than hell, asked the attendant if she could ask the pilot to turn the air on, she tell me when we get in the air they will turn the AC on. OK we take off and no AC at the seat. I buzz her again and say ok we are in the air and no AC, she throws her hand up and walks away.......
She then comes back and says nothing she can do about it... OK no AC at the seat. Then they ask you to pay 7.95 for the direct TV, i am watching a news program with a presidential candidate on it and the attendant does a 15 minute speech on the magazine, one pass, credit cards ect. all the time she is talking the sound is off on the TV..... Missed the whole interview... Of course i said something and she said I am not the head flight attendant, i told her to send her to see me... Never showed up. FRIENDLY SKIES
She then comes back and says nothing she can do about it... OK no AC at the seat. Then they ask you to pay 7.95 for the direct TV, i am watching a news program with a presidential candidate on it and the attendant does a 15 minute speech on the magazine, one pass, credit cards ect. all the time she is talking the sound is off on the TV..... Missed the whole interview... Of course i said something and she said I am not the head flight attendant, i told her to send her to see me... Never showed up. FRIENDLY SKIES
Tucson Dayton Trip
Well as usual, traveling is a hoot, in Dayton going through security, Bitch agent mad becuse i did not take out my wallet, I never take out my wallet, i told her that I have no problem with my wallet, She says in Dayton you take everything out of your pockets. So I take out my one wallet with my badge in it. She wispers to the guy where you go through the metal detector, he moves me to the Xray body scan.
i remove my second wallet with nothing in it but id type things hold it up as instructed. I go through and he gives me attitude,,,,, you did not move everything from your front pocket, I said "paper bills???????? he said we said everything.... you got a problem,, I said yes.. he said what is your problem... I said no you don't i am not going to get detained just do what you need to do....
i remove my second wallet with nothing in it but id type things hold it up as instructed. I go through and he gives me attitude,,,,, you did not move everything from your front pocket, I said "paper bills???????? he said we said everything.... you got a problem,, I said yes.. he said what is your problem... I said no you don't i am not going to get detained just do what you need to do....
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